customer service representative Archives - Page 3 of 3

Remote Technical and Customer Experience Advisor with Transcom

21Feb

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Technical and Customer Experience Advisor with Transcom

Role Overview Transcom is seeking a Technical and Customer Experience Advisor to support a telecommunications client by handling inbound customer calls. In this role, the advisor will provide technical assistance for devices such as smartphones, tablets, and computers, answer product and service inquiries, troubleshoot technical issues, and resolve service-related questions. The position is remote, with work provided from home and includes necessary computer equipment and training. Qualifications and Requirements Candidates must be at least 18 years old and hold a high school diploma or equivalent. A successful criminal background check is required. Applicants should have: Strong computer skills, including the ability to type at least 30 wpm. Excellent written and verbal communi...

Mastering Remote Customer Service: Essential Skills for Work From Home Success

17Feb

By Working MomNo Comments

Customer Service Representative, Work from Home

Mastering Remote Customer Service: Essential Skills for Work From Home Success

Working from home as a customer service representative is a unique experience that blends flexibility with the challenge of connecting with people virtually. It’s not just about knowing your product or service inside out—it’s also about building relationships, managing your time, and staying positive even when things get hectic. Communication Skills That Shine First and foremost, clear communication is key. Whether you’re responding to emails, chatting with customers, or speaking over the phone, the ability to express yourself in a way that’s both friendly and clear makes all the difference. When you’re working remotely, you might miss out on the little cues you’d pick up in a face-to-face interaction, so it’s important to be extra thoughtful in your word choices. Keeping your tone warm ...

Remote Senior Customer Service Representative Optum (United Health)

17Feb

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Senior Customer Service Representative Optum (United Health)

Role Overview UnitedHealth Group is seeking a full-time Senior Customer Service Representative to join their Optum team. The role involves managing between 50 to 70 calls daily, addressing patient billing inquiries, processing payments, handling adjustments and refunds, and resolving complex billing issues. The position includes on-the-job training for six weeks and requires working flexible hours during specified Eastern Standard Time (EST) shifts. This remote opportunity also supports acting as a subject matter expert for team members while upholding HIPAA and compliance regulations. Qualifications and Requirements Required Qualifications: High school diploma, GED, or equivalent work experience. Minimum of 2 years’ experience in customer service, healthcare call centers, or me...

Work from Home Customer Service Rep in a Contractor Role with Omni Interactions

13Feb

By Working MomNo Comments

Customer Service Representative, Independent Contractor, Remote, Work from Home

Work from Home Customer Service Rep in a Contractor Role with Omni Interactions

Role Overview This contractor position involves providing customer service support on behalf of Omni Interactions’ varied client base. Representatives primarily handle inbound phone calls and may also assist through chat and email. The role emphasizes professional communication, problem-solving, and a customer-focused approach. Contractors are free to create schedules that align with the required weekday, daytime hours while addressing the needs of Fortune 500 companies. Qualifications and Requirements Proven experience in customer service, with strong oral and written communication skills. High attention to detail and the ability to analyze and resolve issues effectively. Polite, empathetic tone, and a professional approach. Self-driven with an aptitude for using computer ...

Remote Customer Service Specialist with Miaplaza

8Feb

By Working MomNo Comments

Careers, Customer Service Representative, Education, Remote, Work from Home

Remote Customer Service Specialist with Miaplaza

Role Overview: Miaplaza is seeking a Customer Service Specialist to join its remote team supporting homeschool education across the United States. In this full-time position, the Specialist will provide assistance through phone, email, chat, and social media. The role involves handling a high volume of interactions, offering expert advice, resolving customer issues efficiently, and maintaining accurate records of communications. Qualifications and Requirements: A minimum of three years of work experience, including at least two years in a customer-facing role. Reliable access to a computer or laptop (camera preferred) with high-speed internet. Typing speed of at least 45 words per minute. Strong written and verbal communication skills. Ability to work independently, mana...

Customer Service Representative – Must live within 50 miles of Tampa FL

6Feb

By Working MomNo Comments

Customer Service Representative, Work from Home

Customer Service Representative – Must live within 50 miles of Tampa FL

Role Overview A prominent opportunity has opened for a Customer Service Representative position located within a 50-mile radius of Tampa, Florida. The role involves engaging with members by addressing inquiries via telephone, internet, or written correspondence. Over a four-week paid training period (Monday–Friday, 8:30 a.m.–5:30 p.m. EST), new hires become familiar with company systems and procedures. After training, shifts may vary between 7 a.m. and 7:30 p.m. (EST) and could include weekends or holidays, reflecting the demands of a customer-centric organization. Qualifications and Requirements Required Skills: Customer service experience in a transaction-based environment such as a call center or retail setting. Preferred Skills: Trauma-informed care training ...

Dining Specialist, New York City – Velocity Black (Remote)

5Feb

By Working MomNo Comments

Customer Service Representative, Work from Home

Dining Specialist, New York City – Velocity Black (Remote)

Role Overview The Dining Specialist position is a unique opportunity for professionals with a passion for the hospitality and restaurant industry. Tasked with delivering primetime reservations at top-tier New York City restaurants, the role involves direct communication with clients, dining establishments, and internal teams. The specialist will source content ideas for the broader team and cultivate new relationships with premier dining and nightlife venues in the city. The position requires an energetic, entrepreneurial individual who thrives in a fast-paced, high-pressure environment and is available to work flexible hours, including evenings and weekends. Qualifications and Requirements Candidates for the Dining Specialist role should possess: A minimum of one year of experienc...

Mostly Non-Phone Chat Support with Sutherland

21Jan

By Working MomNo Comments

Customer Service Representative, Work from Home

Mostly Non-Phone Chat Support with Sutherland

Sutherland is a well-known company that has had worked from home for years. The position has opened with Sutherland as a remote Chat support specialist. The Chat- Care & Tech Support Specialist is responsible for providing an excellent customer experience and technical support by promptly and accurately responding to customer inquiries/issues via digital channels. Such platforms may be, but are not limited to: Webchat, messaging platforms, Social Networks (Facebook, Twitter), and email. You may, on occasion, interact with customers verbally via outbound phone calls. Due to channels of communication, some responses to customers may represent the client publicly. The position is full-time and offers full benefits. According to the job listed, those hired will be paid $14.50/ hour. ...

Capital One Work From Home Customer Service Specialist

28Apr

By Working MomNo Comments

Customer Service Representative, Work From Home Careers

Capital One Work From Home Customer Service Specialist

The company that many banks with and have credit cards with, is hiring for work from home customer service specialists. Capital One has openings for fulltime work from home customer service specialists. One requirement is that Candidates must live within 75-100 miles from the Hub site: Tampa site (8705 Henderson Road, Tampa, FL). The position also requires 7 weeks of training, which will be done virtually. More information about this fulltime customer service specialist work from home position can be found on the Capital One website.

11Feb

By Working MomNo Comments

Customer Service Representative, Work From Home Careers

Home Customer Service Representative

If you are interested in working from home as a customer service representative, you should do your research before accepting any job offers. There are many legitimate work-from-home customer service representative jobs, but sometimes you have to weed through the untrustworthy offers. A legitimate employer for a work-at-home job will not ask potential employees to pay for any training or buy any special equipment directly from the company. A reputable employer will receive high ratings in online forums. If you are considering working as a customer service representative from home, you should know a few things about the job before accepting any job offers. Most employers will require you to have a dedicated landline telephone, a headset, a computer, an Internet connection and a quiet hom...