Work from Home Customer Service Rep in a Contractor Role with Omni Interactions
Role Overview
This contractor position involves providing customer service support on behalf of Omni Interactions’ varied client base. Representatives primarily handle inbound phone calls and may also assist through chat and email. The role emphasizes professional communication, problem-solving, and a customer-focused approach. Contractors are free to create schedules that align with the required weekday, daytime hours while addressing the needs of Fortune 500 companies.
Qualifications and Requirements
Proven experience in customer service, with strong oral and written communication skills.
High attention to detail and the ability to analyze and resolve issues effectively.
Polite, empathetic tone, and a professional approach.
Self-driven with an aptitude for using computer ...







