Role Overview
The Dining Specialist position is a unique opportunity for professionals with a passion for the hospitality and restaurant industry. Tasked with delivering primetime reservations at top-tier New York City restaurants, the role involves direct communication with clients, dining establishments, and internal teams. The specialist will source content ideas for the broader team and cultivate new relationships with premier dining and nightlife venues in the city. The position requires an energetic, entrepreneurial individual who thrives in a fast-paced, high-pressure environment and is available to work flexible hours, including evenings and weekends.
Qualifications and Requirements
Candidates for the Dining Specialist role should possess:
- A minimum of one year of experience in retail, sales, or customer service, with at least one year specifically within the New York City dining industry.
- Strong, established relationships and knowledge of the NYC restaurant scene, particularly with top-tier establishments.
- Experience working with high net worth clients and in collaborative, transparent team settings.
- Excellent verbal and written communication skills, coupled with an entrepreneurial mindset and a proven ability to solve problems under tight deadlines.
- A High School Diploma, GED, or equivalent certification is required; a bachelor’s degree and 2+ years of relevant industry experience are preferred.
- Flexibility to work during evenings and weekends is essential.
Compensation and Benefits
The role is structured with competitive full-time salary ranges, reflective of the location and role specifics. For candidates working remotely, the annual salary for the Premium Customer Agent II designation ranges between $64,700 and $73,900. For positions based in McLean, VA, the salary range is between $71,200 and $81,300. In addition to these competitive salary offerings, successful candidates will enjoy a comprehensive benefits package that underscores the company’s commitment to supporting the well-being and professional growth of its team members.
Career Growth and Company Culture
This role is offered by a company that values dynamic, high-performing individuals who are eager to excel in their careers. The working environment is fast-paced and collaborative, emphasizing diversity, inclusion, and a culture of belonging. Employees are encouraged to share innovative ideas and are supported through continuous learning opportunities and career development initiatives. The company’s transparent and open culture ensures that team members are empowered to contribute meaningfully and advance professionally within the organization.
About Velocity Black
Velocity Black, a Capital One company, redefines the concierge experience for the digital age. By leveraging a blend of artificial intelligence, expert human service, and modern interfaces, the company helps high-performance individuals access exclusive dining and lifestyle experiences—from reservations at New York City’s most celebrated restaurants to curated opportunities in the nightlife and hospitality sectors. Capital One is known for its fast-paced, dynamic environment that nurtures talent from diverse backgrounds, fostering a culture where collaboration and innovative thinking are central to its continued success. With a clear focus on excellence and positive impact, the organization is routinely recognized as one of the best companies to work for.
Interested candidates who meet the qualifications and are passionate about delivering exceptional dining experiences in New York City are encouraged to apply.
Apply To the Position