customer service representative Archives - Jobs For Work from home Moms

Drive Your Customer Service Career Remotely with Concentrix

24Apr

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Drive Your Customer Service Career Remotely with Concentrix

Location: United States of America Role Overview As an Automotive Customer Service and Case Management Representative working from home, you’ll handle inbound inquiries, document interactions accurately and resolve escalated automotive questions. You’ll team up with dealerships, third-party partners and field support to keep customer satisfaction high for a luxury brand. Qualifications and Requirements Minimum 18 years old with a High School Diploma or GED 2–3 years of customer service experience (automotive background preferred) Proficiency navigating multiple computer applications Excellent written and verbal communication skills Positive, solution-oriented approach and genuine passion for the automotive industry Compensation and Benefits Base pay range: $18.1...

Remote Seasonal Customer Service Representative – Concentrix USA

24Apr

By Working MomNo Comments

Customer Service Representative, Return to Office, Work from Home

Remote Seasonal Customer Service Representative – Concentrix USA

This remote position offers the flexibility to work from home while providing exceptional service to customers of well-known brands. Role Overview In this role, you'll interact with customers via inbound and outbound calls or through the internet, assisting them with inquiries related to products and services. Your responsibilities will include: Providing support using a call flow guide. Assisting customers with purchases and post-order support. Promoting additional products or services. Maintaining knowledge of client products, including smartphones, tablets, computers, and wearables. Documenting interactions in databases. Qualifications and Requirements Ideal candidates will possess: At least one year of customer service experience. A high school diploma or...

Remote Customer Service Remote with VIPdesk

11Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Customer Service Remote with VIPdesk

Role Overview VIPdesk Connect, a certified B-Corp and women-owned company known for prioritizing employee satisfaction and delivering "more human" customer service experiences, is seeking motivated professionals for Customer Service positions. This role, primarily focused on Brand Ambassadors, involves delivering exceptional customer service through phone, email, chat, and social media interactions. Candidates will represent globally recognized brands, demonstrating professionalism, empathy, and enthusiasm. The positions are fully remote, supporting a collaborative, technology-driven work environment. Brand Ambassadors at VIPdesk Connect play a crucial role in maintaining brand loyalty through personalized, effective customer interactions. Team members are expected to troubleshoot and ...

Remote Customer Service Agent with Uhaul

7Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Customer Service Agent with Uhaul

Role Overview U-Haul is currently seeking remote Customer Service Agents to provide high-quality support and personalized solutions for its customers. This role involves handling inbound calls, ensuring that each customer receives a seamless and satisfactory service experience—all from the comfort of a private home workspace. The position demands a commitment to a 40-hour work week with designated working hours between 12:00 PM and 8:30 PM Arizona time, including weekend and holiday availability. New hires will participate in a paid, two-week training program that uses a combination of instructor-led sessions, interactive activities, and e-learning modules via U-Haul University, ensuring that candidates are well-prepared to begin handling customer calls from their first week. Qualificati...

Remote e-Live Verification Phone Agent Part-Time with U-Haul

6Mar

By Working MomNo Comments

Customer Service Representative, part-time, Remote, Work from Home, Work From Home Careers

Remote e-Live Verification Phone Agent Part-Time with U-Haul

Remote e-Live Verification Phone Agent – Part-Time U-Haul is inviting applications for a remote position that focuses on live verification of customers opting to rent through its Truck Share 24/7 program. The role requires agents to verify and approve rental dispatches while interacting with customers via phone and chat. Role Overview The role involves handling inbound calls, making outbound calls, and interacting with customers via digital chat. The primary function is to review customer information, ensure compliance with rental standards, and facilitate the rental process through the U-Haul app. Key responsibilities include: Reviewing Rental Sessions: Agents claim and verify sessions for customers using the Truck Share 24/7 service. Ensuring Compliance: Verifying that each se...

Bilingual Spanish/English Insurance Customer Service Representative with Foundever

5Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Bilingual Spanish/English Insurance Customer Service Representative with Foundever

Role Overview Foundever is seeking a Bilingual Spanish/English Insurance Customer Service Representative to join its remote team. In this role, the selected candidate will provide customer support for one of the largest insurance providers in the United States. The position involves handling inbound customer inquiries, providing solutions, and navigating system tools to retrieve necessary information. As a virtual customer service agent, the candidate is expected to maintain a distraction-free workspace and adhere to strict guidelines during training and work hours, including the requirement for a quiet environment and a visible webcam presence. Key aspects of this role include: Providing reliable and compassionate customer support Using critical thinking to assess inquiries an...

Remote Client Experience Representative I with Unum

4Mar

By Working MomNo Comments

Customer Service Representative, Healthcare, Insurance Industry, Remote, Work from Home

Remote Client Experience Representative I with Unum

Unum, a leading provider of employee benefits, is seeking a Client Experience Representative I. This role is essential in delivering reliable, knowledgeable, and responsive service to plan administrators, brokers, and field partners. The position supports Unum’s objective of ensuring customer satisfaction and operational efficiency across multiple products and services. Role Overview The Client Experience Representative I serves as the primary point of contact for in-force service inquiries. The role is designed for advanced front-line service professionals who demonstrate a deep understanding of voluntary benefits and group administration. Key responsibilities include: Managing customer relationships and addressing service inquiries across various channels such as telephone, email,...

Customer Experience Agent Work At Home with Alorica

3Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Customer Experience Agent Work At Home with Alorica

Role Overview Alorica is seeking a dedicated Customer Service Representative for a full-time, remote position based in the United States. In this role, the selected candidate will be responsible for addressing customer inquiries, resolving issues related to products and services, and providing comprehensive support. The representative will serve as the first point of contact for customers and play a critical role in ensuring that every interaction aligns with the company’s high standards of customer service. Key responsibilities include: Assisting customers with concerns related to product or service usage Documenting call-related information for auditing and reporting purposes Maintaining and updating customer records Promoting additional or enhanced services as appropriate...

Remote Healthcare Customer Service Representative with Alorica

24Feb

By Working MomNo Comments

Customer Service Representative, Healthcare, Remote, Work from Home

Remote Healthcare Customer Service Representative with Alorica

Role Overview The position involves assisting customers with issues related to products or services, ensuring concerns are addressed efficiently, and providing necessary support. Responsibilities include documenting call details for auditing, updating customer information, and offering enhanced service options when appropriate. This full-time role is conducted entirely from a private residence, where specific technical requirements must be met. Qualifications and Requirements Minimum education: High school diploma or GED Prior customer service experience is considered an advantage Proficient computer navigation skills and familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Strong listening and comprehension abiliti...

Remote Technical and Customer Experience Advisor with Transcom

21Feb

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Technical and Customer Experience Advisor with Transcom

Role Overview Transcom is seeking a Technical and Customer Experience Advisor to support a telecommunications client by handling inbound customer calls. In this role, the advisor will provide technical assistance for devices such as smartphones, tablets, and computers, answer product and service inquiries, troubleshoot technical issues, and resolve service-related questions. The position is remote, with work provided from home and includes necessary computer equipment and training. Qualifications and Requirements Candidates must be at least 18 years old and hold a high school diploma or equivalent. A successful criminal background check is required. Applicants should have: Strong computer skills, including the ability to type at least 30 wpm. Excellent written and verbal communi...