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How to Become a Paralegal: Training, Certification, Salary and Career Outlook
Careers, Education, legal

How to Become a Paralegal: Training, Certification, Salary and Career Outlook

A career in law does not always require becoming an attorney. Paralegals work alongside lawyers and handle much of the research, organizational, and document-related work involved in legal matters. For someone interested in entering the legal profession without attending law school, paralegal training can provide a comparatively direct path into the field. Educational requirements vary by employer, and no single national route applies to every paralegal. Some begin with an associate degree in paralegal studies. Others complete bachelor's degrees, while people who already have college degrees may choose certificate programs. The profession is also changing. Artificial intelligence, electronic discovery platforms, and increasingly sophisticated legal software can now handle portions of...
Transcom Customer Service Representative
Careers, Customer Service Representative, Job Posting, Remote, Work from Home

Transcom Customer Service Representative

Transcom is accepting applications for a remote or flexible Customer Service Representative position in the United States. The representative serves as an initial point of contact for clients. This role spans customer service and sales, with 50 positions available. Answer client questions. Resolve customer problems. Provide information about company services and policies. Qualifications and Requirements Applicants need a high school diploma or equivalent. Additional qualifications include: Previous customer-support or client-service experience Strong phone-handling and active-listening skills Familiarity with customer relationship management systems Clear communication and presentation abilities The ability to manage competing priorities and use time effecti...
February Jobs Report Lower Than Expected
Careers, Job Posting

February Jobs Report Lower Than Expected

February Jobs Report Signals a Cooling U.S. Labor Market The February employment report offered a weaker-than-expected picture of the U.S. labor market. According to the latest data from the U.S. Bureau of Labor Statistics, total nonfarm payroll employment edged down by 92,000 in February, while the unemployment rate measured 4.4 percent. The report added to concerns that hiring has lost momentum after a sluggish 2025. A Noticeable Shift From January February followed a stronger January, when payrolls increased by 126,000. That contrast makes the latest report especially notable. Rather than building on the prior month’s gains, hiring moved in the opposite direction, suggesting the labor market remains uneven...
Customer Experience Supervisor (Remote) with Stryker
Careers, Customer Service Representative, Remote

Customer Experience Supervisor (Remote) with Stryker

Stryker is hiring a Customer Experience Supervisor for a fully remote position with occasional travel requirements (approximately 10%). The role centers around leading a customer service team that supports internal and external clients, ensuring high-quality service, and improving team performance through training, mentorship, and process evaluation. This supervisory position plays a vital role in maintaining customer satisfaction across the organization. Responsibilities go beyond daily operations—they include coaching representatives, resolving escalations, optimizing workflows, and collaborating with departments like sales, distribution, order processing, and finance to resolve inquiries around billing, production, and delivery. Daily tasks involve: Monitoring and enhancing c...
Workday Learning Administration Analyst with Nelnet
Careers, Remote, Work from Home

Workday Learning Administration Analyst with Nelnet

Role Overview Nelnet is seeking a Workday Learning Administration Analyst to provide expert administrative and technical support for its Workday Learning system within the NDS Training and Development team. The role involves managing system access requests, handling billing reports, and administering course content to ensure data integrity. Key responsibilities include designing and maintaining digital courses, monitoring system updates, analyzing data trends, and providing on-the-job training and support to internal customers. The successful candidate will lead projects, manage test scenarios, and ensure best practices are followed for efficient training administration. Qualifications and Requirements Education: Bachelor’s degree or equivalent work experience. Experience: Mi...
Spanish Bilingual – Work from Home Customer Service Rep (Contract Role) – Omni Interactions
Careers, Customer Service Representative, Independent Contractor, Remote, Work from Home

Spanish Bilingual – Work from Home Customer Service Rep (Contract Role) – Omni Interactions

Role Overview This contract position involves providing customer service on behalf of Fortune 500 clients through inbound phone calls, and possibly chat or email. Contractors address a range of inquiries in both English and Spanish. Most scheduled work occurs on weekdays during daytime hours, but individuals have flexibility to select schedules that suit their availability. Qualifications and Requirements Bilingual proficiency in Spanish and English, with strong written and verbal communication skills Customer service experience demonstrating attention to detail and problem-solving abilities Consistently professional, empathetic, and friendly approach Ability to work independently, using organizational and technical skills Access to a quiet, dedicated workspace during wo...
Remote PDF Remediation Specialist with Progressive
Careers, Insurance Industry, Remote

Remote PDF Remediation Specialist with Progressive

Role Overview The PDF Remediation Specialist position is part of Progressive’s User Research and Accessibility Services (PURAS) team. The role involves ensuring that business documents meet accessibility standards for customers, agents, and employees who use assistive technologies. Key responsibilities include using tools such as Adobe Pro, Equidox, CommonLook, Colour Contrast Analyzer, and PDF Accessibility Checker; advising on document design and development; providing training on accessibility assessments and remediation; and collaborating with various stakeholders. This is a remote, U.S.-based position. Qualifications and Requirements Candidates must have either an Associate’s Degree (or higher) in an IT or Business-related field—such as Management Information Systems or Business Ma...
Remote Customer Service Specialist with Miaplaza
Careers, Customer Service Representative, Education, Remote, Work from Home

Remote Customer Service Specialist with Miaplaza

Role Overview: Miaplaza is seeking a Customer Service Specialist to join its remote team supporting homeschool education across the United States. In this full-time position, the Specialist will provide assistance through phone, email, chat, and social media. The role involves handling a high volume of interactions, offering expert advice, resolving customer issues efficiently, and maintaining accurate records of communications. Qualifications and Requirements: A minimum of three years of work experience, including at least two years in a customer-facing role. Reliable access to a computer or laptop (camera preferred) with high-speed internet. Typing speed of at least 45 words per minute. Strong written and verbal communication skills. Ability to work independently, mana...
Experienced Desk Adjuster – Remote (Sedgwick)
Careers, Insurance Industry, Work from Home

Experienced Desk Adjuster – Remote (Sedgwick)

Job Title Role Overview The Experienced Desk Adjuster is responsible for reviewing and resolving property, auto, and casualty insurance claims in a remote, part-time capacity. Primary duties include investigating claims, confirming policy coverage, collecting relevant documentation, assessing damages, and negotiating settlements. This position may also require consulting legal teams and attending litigation proceedings when necessary. Qualifications and Requirements Education & Licensing: High school diploma or GED, along with a valid state adjuster license. Experience: A minimum of three years of property claims adjusting experience is preferred. Skills & Knowledge: Proficient in Microsoft Office Strong oral and written communication skills Att...
Amazon Allowing for Work from Home
Amazon, Careers, Customer Service Representative, Work from Home

Amazon Allowing for Work from Home

Amazon is one company that is not forcing all its employees to return to the office.  Of course, there are workers involved in product distribution who have had to work hard in the workplace throughout the pandemic.    But when COVID-19 forced companies across the nation to close their offices, the majority of office workers began to work from home.   As things have been returning to normal many have been returning to the office full-time.  There are still others that have continued a fully remote or hybrid working model. As quoted on CNBC.com “We don’t have a plan to require people to come back,” Jassy said on stage Wednesday at the Code Conference in Los Angeles. “We don’t right now. But we’re going to proceed adaptively as we learn.” Amazon has long had several positions as fully r...