Customer Service Representative Archives - Page 3 of 7

Remote Customer Service and Support Representative (Fintech Program) Arise

6Jun

By Working MomNo Comments

Customer Service Representative, Remote, technical support

Remote Customer Service and Support Representative (Fintech Program) Arise

In this fully remote position on the Arise® Platform, representatives field inbound calls from bank partners, merchants and cardholders. Each interaction requires active listening, clear communication and the ability to troubleshoot basic electronic-payment inquiries. The program moves at a brisk pace, with a steady flow of service requests that range from balance questions to technical issues. Qualifications and Requirements At least one year of consistent inbound call support experience in a customer-facing financial-services environment within the past two years Financial-services support background preferred but not mandatory Quiet, secure home workspace Ethernet connection with: Ping under 50 ms Download speed above 25 Mbps Upload speed above 10 Mbps ...

Customer Service Representative – Railroad – National Remote UnitedHealth Group

3Jun

By Working MomNo Comments

Customer Service Representative, Healthcare, Insurance Industry, Remote, Work from Home, Work From Home Careers

Customer Service Representative – Railroad – National Remote UnitedHealth Group

Working as a Customer Service Representative (CSR) at UnitedHealthcare means helping people navigate their health benefits from the comfort of home. Representatives handle 50–70 calls each day, resolving questions related to benefits, eligibility, claims, and financial spending accounts in a single interaction whenever possible. By drawing on UnitedHealth Group’s tools—such as myuhc.com—and their own empathy and compassion, CSRs guide customers through plan options, enrollment, and troubleshooting. Training lasts 18 weeks, Monday through Friday from 8:00 am to 4:30 pm EST (100% attendance required, no PTO during training). After that, representatives transition to one of seven rotating eight-hour shifts within the 8:00 am–8:00 pm EST window, with occasional overtime as needed. Telecom...

Customer Service Representative – CCC Mountain/Pacific Time Zones PNC

2Jun

By Working MomNo Comments

Customer Service Representative, Job Posting, Money and Finance, Remote

Customer Service Representative – CCC Mountain/Pacific Time Zones PNC

This remote position serves PNC customers who reach out to the Customer Care Center from the Mountain and Pacific time zones. Responsibilities include addressing inquiries related to products, online navigation, and account details. Each interaction involves direct communication with customers and collaboration with internal or external service partners to resolve issues or fulfill service requests. Representatives follow PNC’s CARES model—delivering Courtesy, Accuracy, Responsiveness, Empathy, and Solutions—while documenting each contact and completing necessary service tasks. As a remote role, work must be performed from a private home space approved by PNC, ensuring confidentiality for customer information. Qualifications and Requirements Education & Experience: No college deg...

Remote Healthcare Customer Service Representative at Alorica May 2025

23May

By Working MomNo Comments

Customer Service Representative, Health, Healthcare, Medical, Remote

Remote Healthcare Customer Service Representative at Alorica May 2025

Once again, Alorica is hiring for a Remote Healthcare Customer Service Representative. Applications are now being accepted once again for the position, and those that missed out on the last application windo now have a change to apply Are you looking for a meaningful role where you can support customers from the comfort of your own home? Alorica is currently hiring Remote Healthcare Customer Service Representatives to join their growing, global customer service team. If you're passionate about assisting others, enjoy problem-solving, and thrive in a virtual environment, this might be the perfect opportunity for you. Role Overview As a Remote Healthcare Customer Service Representative at Alorica, you'll become an essential part of a dynamic team dedicated to resolving customer concer...

Licensed Personal Lines Insurance Agent, P&C (Remote)

25Apr

By Working MomNo Comments

Customer Service Representative, Insurance Industry, Remote, Work from Home

Licensed Personal Lines Insurance Agent, P&C (Remote)

Role Overview Concentrix is seeking a Licensed Personal Lines Insurance Agent to work from home, handling inbound and outbound customer inquiries about Property & Casualty (P&C) insurance products. In this role, you’ll navigate multiple systems to advise on coverage options, process new and amended enrollments, and deliver expert service that turns routine interactions into positive experiences. Qualifications and Requirements Minimum 1 year of customer service experience, ideally in insurance or financial services. Active resident P&C insurance license (no appointments required) and current NPN number. High school diploma or GED, verifiable. Strong computer navigation skills; comfort multitasking across systems. High-speed wired internet (≥50 Mbps combin...

Drive Your Customer Service Career Remotely with Concentrix

24Apr

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Drive Your Customer Service Career Remotely with Concentrix

Location: United States of America Role Overview As an Automotive Customer Service and Case Management Representative working from home, you’ll handle inbound inquiries, document interactions accurately and resolve escalated automotive questions. You’ll team up with dealerships, third-party partners and field support to keep customer satisfaction high for a luxury brand. Qualifications and Requirements Minimum 18 years old with a High School Diploma or GED 2–3 years of customer service experience (automotive background preferred) Proficiency navigating multiple computer applications Excellent written and verbal communication skills Positive, solution-oriented approach and genuine passion for the automotive industry Compensation and Benefits Base pay range: $18.1...

Remote Seasonal Customer Service Representative – Concentrix USA

24Apr

By Working MomNo Comments

Customer Service Representative, Return to Office, Work from Home

Remote Seasonal Customer Service Representative – Concentrix USA

This remote position offers the flexibility to work from home while providing exceptional service to customers of well-known brands. Role Overview In this role, you'll interact with customers via inbound and outbound calls or through the internet, assisting them with inquiries related to products and services. Your responsibilities will include: Providing support using a call flow guide. Assisting customers with purchases and post-order support. Promoting additional products or services. Maintaining knowledge of client products, including smartphones, tablets, computers, and wearables. Documenting interactions in databases. Qualifications and Requirements Ideal candidates will possess: At least one year of customer service experience. A high school diploma or...

Wayfair Hiring Remote B2B Senior Customer Service Associates – Full-Time, Nationwide

15Apr

By Working MomNo Comments

Customer Service Representative, Remote

Wayfair Hiring Remote B2B Senior Customer Service Associates – Full-Time, Nationwide

Role Overview Wayfair is currently hiring for the role of B2B Senior Customer Service Associate. This full-time, remote position supports business customers with post-order needs, including shipping, returns, replacements, and service coordination. The position involves handling high volumes of inbound communications across phone, email, and chat channels. Wayfair supplies all necessary equipment. A reliable wired internet connection and a distraction-free workspace are required. Key Responsibilities Provide post-order customer service to business clients Manage 50–60 contacts per shift in a fast-paced environment Resolve issues related to deliveries, product issues, and service logistics Listen actively and offer customer-specific solutions Escalate recurring or syst...

Remote Customer Service Remote with VIPdesk

11Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Customer Service Remote with VIPdesk

Role Overview VIPdesk Connect, a certified B-Corp and women-owned company known for prioritizing employee satisfaction and delivering "more human" customer service experiences, is seeking motivated professionals for Customer Service positions. This role, primarily focused on Brand Ambassadors, involves delivering exceptional customer service through phone, email, chat, and social media interactions. Candidates will represent globally recognized brands, demonstrating professionalism, empathy, and enthusiasm. The positions are fully remote, supporting a collaborative, technology-driven work environment. Brand Ambassadors at VIPdesk Connect play a crucial role in maintaining brand loyalty through personalized, effective customer interactions. Team members are expected to troubleshoot and ...

Remote Customer Service Agent with Uhaul

7Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Customer Service Agent with Uhaul

Role Overview U-Haul is currently seeking remote Customer Service Agents to provide high-quality support and personalized solutions for its customers. This role involves handling inbound calls, ensuring that each customer receives a seamless and satisfactory service experience—all from the comfort of a private home workspace. The position demands a commitment to a 40-hour work week with designated working hours between 12:00 PM and 8:30 PM Arizona time, including weekend and holiday availability. New hires will participate in a paid, two-week training program that uses a combination of instructor-led sessions, interactive activities, and e-learning modules via U-Haul University, ensuring that candidates are well-prepared to begin handling customer calls from their first week. Qualificati...