Healthcare

Unum, a leading provider of employee benefits, is seeking a Client Experience Representative I. This role is essential in delivering reliable, knowledgeable, and responsive service to plan administrators, brokers, and field partners. The position supports Unum’s objective of ensuring customer satisfaction and operational efficiency across multiple products and services. Role Overview The Client Experience Representative I serves as the primary point of contact for in-force service inquiries. The role is designed for advanced front-line service professionals who demonstrate a deep understanding of voluntary benefits and group administration. Key responsibilities include: Managing customer relationships and addressing service inquiries across various channels such as telephone, email,...