Steno is seeking a full-time Operations Coordinator for its remote litigation-support team in the United States. The coordinator’s responsibilities include:
- Triaging incoming tickets and routing requests
- Tracking client orders and monitoring deadlines
- Communicating with customers and vendors
- Requesting updates and maintaining accurate case records
- Supporting the team’s knowledge base
The role uses Zendesk, Slack, Google Workspace, and several electronic filing and case-management platforms.
Qualifications and Requirements
The role calls for operational experience in litigation or legal support. Relevant qualifications include:
- The ability to manage high-volume, deadline-driven work
- Comfort reading subpoenas, court filings, notices, and correspondence
- Prior work in legal support, paralegal services, customer service, or operations coordination
- Strong organization, careful recordkeeping, problem-solving, and professional communication
- Availability Monday through Friday for either a 9 a.m.–6 p.m. or 10 a.m.–7 p.m. Pacific-time shift
Compensation and Benefits
Steno offers pay of $20 to $27 per hour. Benefits include:
- Stock options
- Medical, dental, and vision coverage, with 100% of premiums covered for some plans
- Flexible paid time off
- A home-office setup
- A monthly internet and phone stipend
Career Growth and Company Culture
Development and workplace features include:
- Regular one-to-one meetings, coaching, and quality reviews
- Support from litigation-services leaders
- Potential advancement into a senior position
- Workplace values centered on reliability, continual innovation, and hospitality
About Steno
Steno provides court-reporting and litigation-technology services to law firms. The company describes itself as remote-first and focuses on simplifying legal workflows, supporting case activity, and improving the client experience through technology and operational services.
Apply to Operations Coordinator, Litigation Support with Steno