healthcare Archives - Jobs For Work from home Moms

Remote Healthcare Customer Service Representative with Alorica

24Feb

By Working MomNo Comments

Customer Service Representative, Healthcare, Remote, Work from Home

Remote Healthcare Customer Service Representative with Alorica

Role Overview The position involves assisting customers with issues related to products or services, ensuring concerns are addressed efficiently, and providing necessary support. Responsibilities include documenting call details for auditing, updating customer information, and offering enhanced service options when appropriate. This full-time role is conducted entirely from a private residence, where specific technical requirements must be met. Qualifications and Requirements Minimum education: High school diploma or GED Prior customer service experience is considered an advantage Proficient computer navigation skills and familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Strong listening and comprehension abiliti...

Remote Senior Customer Service Representative Optum (United Health)

Role Overview UnitedHealth Group is seeking a full-time Senior Customer Service Representative to join their Optum team. The role involves managing between 50 to 70 calls daily, addressing patient billing inquiries, processing payments, handling adjustments and refunds, and resolving complex billing issues. The position includes on-the-job training for six weeks and requires working flexible hours during specified Eastern Standard Time (EST) shifts. This remote opportunity also supports acting as a subject matter expert for team members while upholding HIPAA and compliance regulations. Qualifications and Requirements Required Qualifications: High school diploma, GED, or equivalent work experience. Minimum of 2 years’ experience in customer service, healthcare call centers, or me...

Remote Billing Representative with UnitedHealth Group

Role Overview UnitedHealth Group is seeking a Billing Representative to work remotely, supporting the billing process by gathering and verifying essential information to ensure accurate billing for clients, patients, and third-party insurances. The role involves handling customer inquiries via phone and correspondence, managing escalated situations, and maintaining detailed records while adhering to established performance standards. Qualifications and Requirements Education & Experience: High School Diploma/GED or equivalent work experience. Minimum of 1 year of experience in an office, administrative, clerical, or customer service role using phones and computers. Technical Skills: Proficiency with Microsoft Word, Excel, and Outlook. Familiarity with Wind...