Role Overview
Are you detail-oriented, tech-savvy, and passionate about supporting others? NexRep is currently seeking a Temporary Resource Specialist to join their team in a fully remote role. This non-exempt, full-time, temporary position offers the chance to work behind the scenes with independent contractors who deliver sales and customer service on behalf of NexRep’s clients.
As a Resource Specialist, you will be a central point of contact for NexRep contractors—providing real-time assistance via chat, delivering performance feedback, maintaining up-to-date client resources, and helping to ensure client KPIs are consistently met.
Qualifications and Requirements
To succeed in this role, candidates should meet the following requirements:
- Proficiency in Microsoft Office 365, with particularly strong Excel skills
- Excellent communication and collaboration abilities
- Skill in providing constructive feedback to independent contractors
- Strong decision-making and analytical abilities
- Keen attention to detail and the ability to work independently
- Comfortable hosting one-on-one and group coaching sessions
- Willingness to work flexible hours, including evenings, weekends, and holidays as needed
- Ability to travel occasionally for business meetings (travel expenses reimbursed)
Compensation and Benefits
While this is a temporary position, NexRep offers:
- A competitive hourly wage
- A remote-first work environment
- Reimbursement for any business-related travel
- The chance to build valuable experience with one of the top virtual services companies in the U.S.
Career Growth and Company Culture
Although temporary, the Resource Specialist role is a great stepping stone for professionals looking to grow in the fields of remote operations, customer experience, or contractor management. NexRep fosters a collaborative and inclusive culture, where performance and innovation are recognized.
The company embraces flexible work schedules, which allows professionals across time zones to contribute meaningfully to a distributed, mission-driven team.
About NexRep
NexRep is a leading virtual contact center that connects talented independent contractors with top-tier brands. Focused on flexibility and operational excellence, NexRep has redefined the future of customer service, sales, and support with its marketplace model. With a commitment to inclusion and equal opportunity, NexRep welcomes applicants from all backgrounds.
How to Apply
Interested in this fully remote opportunity?
Visit the official NexRep careers page to submit your application for the ➭ Temporary Resource Specialist role today. Don’t miss the chance to support a dynamic team while working from the comfort of your own home.