Part-Time Remote Customer Service Representative with Safelite
In this fully remote position, associates serve as the first point of contact for customers, policyholders, insurance agents and partner auto glass shops. Using structured prompts, representatives guide callers through the glass-claim process, capture accurate data in real time and help arrange repair, replacement or recalibration services at a Safelite location or a preferred third-party shop. Each interaction aims to resolve questions or concerns in a single call—delivered with empathy, clarity and authenticity.
Qualifications and Requirements
Residency in Arizona, Florida, North Carolina, Ohio or Texas
Personal computer or laptop running Windows 10 or higher (Macs/Chromebooks not supported)
High-speed internet (≥25 Mbps download, ≥10 Mbps upload; ping ≤50 ms; jitte...










