customer service representative Archives - Jobs For Work from home Moms

Customer Experience Agent – Work From Home with Alorica

3Oct

By Working MomNo Comments

Customer Experience Agent – Work From Home with Alorica

This position is designed for individuals who enjoy solving problems and guiding others through challenges. As part of Alorica’s virtual team, agents respond to customer inquiries, troubleshoot issues, and document interactions to ensure accuracy. The role isn’t limited to answering questions—representatives also have opportunities to suggest new or upgraded services when appropriate, helping customers get the most from what they already use. Qualifications and Requirements High school diploma or GED. Customer service experience is helpful but not required; training is provided. Strong computer navigation abilities and familiarity with Microsoft Word and Excel. Clear written and verbal communication; professionalism, attentiveness, and patience. Private, quiet at-home wor...

Customer Service Representative – Inbound/Outbound (Remote) with VIPDesk Connect

21Aug

By Working MomNo Comments

Customer Service Representative, Remote

Customer Service Representative – Inbound/Outbound (Remote) with VIPDesk Connect

VIPdesk Connect is looking for energetic, solution-driven professionals to join our growing remote team as Customer Service Representatives. In this role, you’ll serve as the voice of a leading online apparel and accessories retailer, engaging with customers through phone, email, chat, SMS, and social channels. From walking a customer through an online tuxedo rental order to troubleshooting an account issue, you’ll be the person customers trust to deliver clear answers and a warm, authentic experience.You’ll be equipped with training, modern software tools, and the support of a diverse, collaborative team. But at the heart of it, success in this role comes down to your ability to connect with people, listen actively, and provide solutions with empathy and professionalism. Qualificat...

Remote Inbound Customer Service Representative with Afni

29Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Inbound Customer Service Representative with Afni

Joining Afni as an Inbound Customer Service Representative means becoming the frontline ally for a regional health plan’s service providers. From doctor’s offices to hospitals and labs, you’ll handle incoming calls with empathy and precision—researching and resolving claim-status questions, updating notes, and guiding callers through any related issues. This fully remote position demands clear communication and an unwavering commitment to problem-solving, all while navigating multiple systems seamlessly. Qualifications and Requirements Communication & Listening: You excel at building rapport, even when conversations are challenging, and you stay composed under pressure. Technical Agility: Comfortable toggling between internal databases and telephony platforms to pull up claim ...

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

21Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

As a Technical and Customer Experience Advisor, you’ll serve as the friendly voice for a leading telecommunications provider, guiding customers through smartphone, tablet and computer issues while also handling account questions, enrollments, cancellations and billing disputes. Each inbound call is an opportunity to turn frustration into satisfaction—using active listening, clear explanations and your technical toolkit to resolve issues efficiently from your home office. Qualifications and Requirements This full‑time role (32–40 hours/week) demands disciplined adherence to schedule, strong multitasking skills and empathy for customers in conflict situations. Key requirements: Age 18+ with high school diploma or equivalent Clean criminal background check Reliable attendance for...

Remote Customer Contact Center Representative with IQVIA

2Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Remote Customer Contact Center Representative with IQVIA

IQVIA is currently hiring for the position of Customer Contact Center Representative. This full-time, remote role is open to individuals based in the Eastern and Central U.S. time zones. In partnership with a global biopharmaceutical client, the representative will serve as a frontline liaison for patients and healthcare providers, offering customer service and support for patient access programs and product inquiries. This position is ideal for those with previous contact center experience and a strong interest in contributing to healthcare service delivery. The role includes inbound and outbound communication across various platforms including phone, chat, and email. Representatives will also be responsible for accurate documentation, compliance reporting, and emotional support for pa...

Seasonal Part-Time Customer Service Representative – Remote in MO, AR, OK, KS – Scholastic Inc.

19Jun

By Working MomNo Comments

Customer Service Representative, part-time, Remote, Work from Home, Work From Home Careers

Seasonal Part-Time Customer Service Representative – Remote in MO, AR, OK, KS – Scholastic Inc.

Scholastic is seeking seasonal part-time Customer Service Representatives to support its fall peak season. This remote role provides an opportunity for residents of Missouri, Arkansas, Oklahoma, and Kansas to assist in delivering educational materials to students across the country. Representatives will handle a combination of inbound customer inquiries via phone, email, and live chat, ensuring that each interaction is handled with clarity, patience, and empathy. This temporary position is ideal for individuals looking to earn supplemental income while working flexible daytime hours in a home-based setting. The focus is on delivering thoughtful, complete resolutions for customer needs related to orders, product information, account navigation, and digital platform support. Qualificatio...

Customer Service Representative – Railroad – National Remote UnitedHealth Group

3Jun

By Working MomNo Comments

Customer Service Representative, Healthcare, Insurance Industry, Remote, Work from Home, Work From Home Careers

Customer Service Representative – Railroad – National Remote UnitedHealth Group

Working as a Customer Service Representative (CSR) at UnitedHealthcare means helping people navigate their health benefits from the comfort of home. Representatives handle 50–70 calls each day, resolving questions related to benefits, eligibility, claims, and financial spending accounts in a single interaction whenever possible. By drawing on UnitedHealth Group’s tools—such as myuhc.com—and their own empathy and compassion, CSRs guide customers through plan options, enrollment, and troubleshooting. Training lasts 18 weeks, Monday through Friday from 8:00 am to 4:30 pm EST (100% attendance required, no PTO during training). After that, representatives transition to one of seven rotating eight-hour shifts within the 8:00 am–8:00 pm EST window, with occasional overtime as needed. Telecom...

Customer Service Representative – CCC Mountain/Pacific Time Zones PNC

2Jun

By Working MomNo Comments

Customer Service Representative, Job Posting, Money and Finance, Remote

Customer Service Representative – CCC Mountain/Pacific Time Zones PNC

This remote position serves PNC customers who reach out to the Customer Care Center from the Mountain and Pacific time zones. Responsibilities include addressing inquiries related to products, online navigation, and account details. Each interaction involves direct communication with customers and collaboration with internal or external service partners to resolve issues or fulfill service requests. Representatives follow PNC’s CARES model—delivering Courtesy, Accuracy, Responsiveness, Empathy, and Solutions—while documenting each contact and completing necessary service tasks. As a remote role, work must be performed from a private home space approved by PNC, ensuring confidentiality for customer information. Qualifications and Requirements Education & Experience: No college deg...

Drive Your Customer Service Career Remotely with Concentrix

24Apr

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Drive Your Customer Service Career Remotely with Concentrix

Location: United States of America Role Overview As an Automotive Customer Service and Case Management Representative working from home, you’ll handle inbound inquiries, document interactions accurately and resolve escalated automotive questions. You’ll team up with dealerships, third-party partners and field support to keep customer satisfaction high for a luxury brand. Qualifications and Requirements Minimum 18 years old with a High School Diploma or GED 2–3 years of customer service experience (automotive background preferred) Proficiency navigating multiple computer applications Excellent written and verbal communication skills Positive, solution-oriented approach and genuine passion for the automotive industry Compensation and Benefits Base pay range: $18.1...

Remote Seasonal Customer Service Representative – Concentrix USA

24Apr

By Working MomNo Comments

Customer Service Representative, Return to Office, Work from Home

Remote Seasonal Customer Service Representative – Concentrix USA

This remote position offers the flexibility to work from home while providing exceptional service to customers of well-known brands. Role Overview In this role, you'll interact with customers via inbound and outbound calls or through the internet, assisting them with inquiries related to products and services. Your responsibilities will include: Providing support using a call flow guide. Assisting customers with purchases and post-order support. Promoting additional products or services. Maintaining knowledge of client products, including smartphones, tablets, computers, and wearables. Documenting interactions in databases. Qualifications and Requirements Ideal candidates will possess: At least one year of customer service experience. A high school diploma or...