customer service Archives - Jobs For Work from home Moms

Remote Patient Service Representative -Randstad

20Feb

By Working MomNo Comments

Customer Service Representative, Healthcare

Remote Patient Service Representative -Randstad

A remote Patient Service Representative opportunity is available for candidates residing in Texas, Florida, Georgia, North Carolina, or South Carolina. Based in Atlanta, Georgia, this temporary position offers $15.99 to $16 per hour and requires at least one year of recent healthcare call center experience. The role is structured around a high-volume, inbound call environment that demands efficiency, attention to detail, and strong communication skills. Working within a first-shift schedule spanning 6:00 a.m. to 11:00 p.m., including weekends and rotating shifts, the representative is expected to respond promptly to incoming calls and emails while meeting established performance metrics. Responsibilities include managing inquiries such as tank requests, ETA updates, pick-up requests, lo...

Work from Home Customer Service Coordinator – Card Account Servicing-Capital One

17Feb

By Working MomNo Comments

Work from Home Customer Service Coordinator – Card Account Servicing-Capital One

Capital One is hiring for a Work from Home Customer Service Coordinator within its Card Account Servicing team. This full-time position sits in the Customer Care category and is designed for individuals who want to work virtually while remaining connected to a designated hub location. The role centers on assisting customers with card-related account inquiries. As part of Customer Operations, coordinators are expected to deliver service grounded in empathy, clarity, and sound judgment. The company emphasizes strong listening skills, effective questioning, and the ability to manage calls with professionalism—including de-escalation when necessary. Although the role is remote, it is location-bound. Candidates must reside within a 100-mile radius of one of the following zip codes a...

Claim Benefit Specialist CVS Work From Home United States

14Feb

By Working MomNo Comments

Customer Service Representative, Health, Work from Home, Work From Home Careers

Claim Benefit Specialist CVS Work From Home United States

The Claim Benefit Specialist is a full-time, remote position open in multiple states, including Arizona, Mississippi, Montana, North Carolina, and Louisiana, with additional locations listed in the job posting. The role centers on reviewing and processing medical benefit claims accurately and in alignment with established insurance policies. Role Overview This position focuses on evaluating documentation, confirming coverage eligibility, and ensuring claims meet coding and compliance standards. Attention to detail and consistent application of policy guidelines are central to daily responsibilities. Review claim documentation submitted by healthcare providers Verify patient eligibility and coverage based on insurance plan guidelines Assess claims for compliance with codi...

Customer Service Representative – Remote – San Antonio(One Touch Direct)

6Jan

By Working MomNo Comments

Customer Service Representative, Work from Home

Customer Service Representative – Remote – San Antonio(One Touch Direct)

OneTouch Direct is hiring a remote Customer Service Representative to support customers with product- and service-related questions. Although the position is remote, applicants must live in the San Antonio area to be considered. The role involves handling customer interactions through phone, email, and chat. Representatives are expected to respond promptly, provide accurate information, and resolve issues when possible. Some situations may require order changes, returns, or escalation to senior staff. The position also includes sharing observations that could help improve service operations. Qualifications and Requirements Applicants must have a high school diploma or equivalent. Prior customer service experience is preferred, particularly one to two years in a similar role. Th...

Remote Inbound Customer Service Representative with Afni

29Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Inbound Customer Service Representative with Afni

Joining Afni as an Inbound Customer Service Representative means becoming the frontline ally for a regional health plan’s service providers. From doctor’s offices to hospitals and labs, you’ll handle incoming calls with empathy and precision—researching and resolving claim-status questions, updating notes, and guiding callers through any related issues. This fully remote position demands clear communication and an unwavering commitment to problem-solving, all while navigating multiple systems seamlessly. Qualifications and Requirements Communication & Listening: You excel at building rapport, even when conversations are challenging, and you stay composed under pressure. Technical Agility: Comfortable toggling between internal databases and telephony platforms to pull up claim ...

Remote Licensed Customer Service Representative with Foundever

24Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Licensed Customer Service Representative with Foundever

Joining Foundever as a Licensed Customer Service Representative means partnering with one of the nation’s largest insurance providers to guide policyholders through questions, claims and policy details. You’ll draw on your empathy and problem‑solving skills to ensure each interaction leaves customers feeling heard and supported. All licensure requirements—including training, testing fees and state insurance exam preparation—are handled by the company, so you can focus on mastering your new craft from day one. Qualifications and Requirements Ideal candidates bring at least a high school diploma or GED equivalent, along with one to two years of related work experience—customer service, call center or insurance support roles are all strong foundations. You must be 18 or older, able to devot...

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

21Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

As a Technical and Customer Experience Advisor, you’ll serve as the friendly voice for a leading telecommunications provider, guiding customers through smartphone, tablet and computer issues while also handling account questions, enrollments, cancellations and billing disputes. Each inbound call is an opportunity to turn frustration into satisfaction—using active listening, clear explanations and your technical toolkit to resolve issues efficiently from your home office. Qualifications and Requirements This full‑time role (32–40 hours/week) demands disciplined adherence to schedule, strong multitasking skills and empathy for customers in conflict situations. Key requirements: Age 18+ with high school diploma or equivalent Clean criminal background check Reliable attendance for...

Seasonal Part-Time Customer Service Representative – Remote in MO, AR, OK, KS – Scholastic Inc.

19Jun

By Working MomNo Comments

Customer Service Representative, part-time, Remote, Work from Home, Work From Home Careers

Seasonal Part-Time Customer Service Representative – Remote in MO, AR, OK, KS – Scholastic Inc.

Scholastic is seeking seasonal part-time Customer Service Representatives to support its fall peak season. This remote role provides an opportunity for residents of Missouri, Arkansas, Oklahoma, and Kansas to assist in delivering educational materials to students across the country. Representatives will handle a combination of inbound customer inquiries via phone, email, and live chat, ensuring that each interaction is handled with clarity, patience, and empathy. This temporary position is ideal for individuals looking to earn supplemental income while working flexible daytime hours in a home-based setting. The focus is on delivering thoughtful, complete resolutions for customer needs related to orders, product information, account navigation, and digital platform support. Qualificatio...

Customer Experience Supervisor (Remote) with Stryker

14Jun

By Working MomNo Comments

Careers, Customer Service Representative, Remote

Customer Experience Supervisor (Remote) with Stryker

Stryker is hiring a Customer Experience Supervisor for a fully remote position with occasional travel requirements (approximately 10%). The role centers around leading a customer service team that supports internal and external clients, ensuring high-quality service, and improving team performance through training, mentorship, and process evaluation. This supervisory position plays a vital role in maintaining customer satisfaction across the organization. Responsibilities go beyond daily operations—they include coaching representatives, resolving escalations, optimizing workflows, and collaborating with departments like sales, distribution, order processing, and finance to resolve inquiries around billing, production, and delivery. Daily tasks involve: Monitoring and enhancing c...

Remote Customer Service and Support Representative (Fintech Program) Arise

6Jun

By Working MomNo Comments

Customer Service Representative, Remote, technical support

Remote Customer Service and Support Representative (Fintech Program) Arise

In this fully remote position on the Arise® Platform, representatives field inbound calls from bank partners, merchants and cardholders. Each interaction requires active listening, clear communication and the ability to troubleshoot basic electronic-payment inquiries. The program moves at a brisk pace, with a steady flow of service requests that range from balance questions to technical issues. Qualifications and Requirements At least one year of consistent inbound call support experience in a customer-facing financial-services environment within the past two years Financial-services support background preferred but not mandatory Quiet, secure home workspace Ethernet connection with: Ping under 50 ms Download speed above 25 Mbps Upload speed above 10 Mbps ...