customer service Archives - Jobs For Work from home Moms

Remote Inbound Customer Service Representative with Afni

29Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Inbound Customer Service Representative with Afni

Joining Afni as an Inbound Customer Service Representative means becoming the frontline ally for a regional health plan’s service providers. From doctor’s offices to hospitals and labs, you’ll handle incoming calls with empathy and precision—researching and resolving claim-status questions, updating notes, and guiding callers through any related issues. This fully remote position demands clear communication and an unwavering commitment to problem-solving, all while navigating multiple systems seamlessly. Qualifications and Requirements Communication & Listening: You excel at building rapport, even when conversations are challenging, and you stay composed under pressure. Technical Agility: Comfortable toggling between internal databases and telephony platforms to pull up claim ...

Remote Licensed Customer Service Representative with Foundever

24Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Licensed Customer Service Representative with Foundever

Joining Foundever as a Licensed Customer Service Representative means partnering with one of the nation’s largest insurance providers to guide policyholders through questions, claims and policy details. You’ll draw on your empathy and problem‑solving skills to ensure each interaction leaves customers feeling heard and supported. All licensure requirements—including training, testing fees and state insurance exam preparation—are handled by the company, so you can focus on mastering your new craft from day one. Qualifications and Requirements Ideal candidates bring at least a high school diploma or GED equivalent, along with one to two years of related work experience—customer service, call center or insurance support roles are all strong foundations. You must be 18 or older, able to devot...

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

21Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

As a Technical and Customer Experience Advisor, you’ll serve as the friendly voice for a leading telecommunications provider, guiding customers through smartphone, tablet and computer issues while also handling account questions, enrollments, cancellations and billing disputes. Each inbound call is an opportunity to turn frustration into satisfaction—using active listening, clear explanations and your technical toolkit to resolve issues efficiently from your home office. Qualifications and Requirements This full‑time role (32–40 hours/week) demands disciplined adherence to schedule, strong multitasking skills and empathy for customers in conflict situations. Key requirements: Age 18+ with high school diploma or equivalent Clean criminal background check Reliable attendance for...

Seasonal Part-Time Customer Service Representative – Remote in MO, AR, OK, KS – Scholastic Inc.

19Jun

By Working MomNo Comments

Customer Service Representative, part-time, Remote, Work from Home, Work From Home Careers

Seasonal Part-Time Customer Service Representative – Remote in MO, AR, OK, KS – Scholastic Inc.

Scholastic is seeking seasonal part-time Customer Service Representatives to support its fall peak season. This remote role provides an opportunity for residents of Missouri, Arkansas, Oklahoma, and Kansas to assist in delivering educational materials to students across the country. Representatives will handle a combination of inbound customer inquiries via phone, email, and live chat, ensuring that each interaction is handled with clarity, patience, and empathy. This temporary position is ideal for individuals looking to earn supplemental income while working flexible daytime hours in a home-based setting. The focus is on delivering thoughtful, complete resolutions for customer needs related to orders, product information, account navigation, and digital platform support. Qualificatio...

Customer Experience Supervisor (Remote) with Stryker

14Jun

By Working MomNo Comments

Careers, Customer Service Representative, Remote

Customer Experience Supervisor (Remote) with Stryker

Stryker is hiring a Customer Experience Supervisor for a fully remote position with occasional travel requirements (approximately 10%). The role centers around leading a customer service team that supports internal and external clients, ensuring high-quality service, and improving team performance through training, mentorship, and process evaluation. This supervisory position plays a vital role in maintaining customer satisfaction across the organization. Responsibilities go beyond daily operations—they include coaching representatives, resolving escalations, optimizing workflows, and collaborating with departments like sales, distribution, order processing, and finance to resolve inquiries around billing, production, and delivery. Daily tasks involve: Monitoring and enhancing c...

Remote Customer Service and Support Representative (Fintech Program) Arise

6Jun

By Working MomNo Comments

Customer Service Representative, Remote, technical support

Remote Customer Service and Support Representative (Fintech Program) Arise

In this fully remote position on the Arise® Platform, representatives field inbound calls from bank partners, merchants and cardholders. Each interaction requires active listening, clear communication and the ability to troubleshoot basic electronic-payment inquiries. The program moves at a brisk pace, with a steady flow of service requests that range from balance questions to technical issues. Qualifications and Requirements At least one year of consistent inbound call support experience in a customer-facing financial-services environment within the past two years Financial-services support background preferred but not mandatory Quiet, secure home workspace Ethernet connection with: Ping under 50 ms Download speed above 25 Mbps Upload speed above 10 Mbps ...

Customer Service Representative – Railroad – National Remote UnitedHealth Group

3Jun

By Working MomNo Comments

Customer Service Representative, Healthcare, Insurance Industry, Remote, Work from Home, Work From Home Careers

Customer Service Representative – Railroad – National Remote UnitedHealth Group

Working as a Customer Service Representative (CSR) at UnitedHealthcare means helping people navigate their health benefits from the comfort of home. Representatives handle 50–70 calls each day, resolving questions related to benefits, eligibility, claims, and financial spending accounts in a single interaction whenever possible. By drawing on UnitedHealth Group’s tools—such as myuhc.com—and their own empathy and compassion, CSRs guide customers through plan options, enrollment, and troubleshooting. Training lasts 18 weeks, Monday through Friday from 8:00 am to 4:30 pm EST (100% attendance required, no PTO during training). After that, representatives transition to one of seven rotating eight-hour shifts within the 8:00 am–8:00 pm EST window, with occasional overtime as needed. Telecom...

Drive Your Customer Service Career Remotely with Concentrix

24Apr

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Drive Your Customer Service Career Remotely with Concentrix

Location: United States of America Role Overview As an Automotive Customer Service and Case Management Representative working from home, you’ll handle inbound inquiries, document interactions accurately and resolve escalated automotive questions. You’ll team up with dealerships, third-party partners and field support to keep customer satisfaction high for a luxury brand. Qualifications and Requirements Minimum 18 years old with a High School Diploma or GED 2–3 years of customer service experience (automotive background preferred) Proficiency navigating multiple computer applications Excellent written and verbal communication skills Positive, solution-oriented approach and genuine passion for the automotive industry Compensation and Benefits Base pay range: $18.1...

Wayfair Hiring Remote B2B Senior Customer Service Associates – Full-Time, Nationwide

15Apr

By Working MomNo Comments

Customer Service Representative, Remote

Wayfair Hiring Remote B2B Senior Customer Service Associates – Full-Time, Nationwide

Role Overview Wayfair is currently hiring for the role of B2B Senior Customer Service Associate. This full-time, remote position supports business customers with post-order needs, including shipping, returns, replacements, and service coordination. The position involves handling high volumes of inbound communications across phone, email, and chat channels. Wayfair supplies all necessary equipment. A reliable wired internet connection and a distraction-free workspace are required. Key Responsibilities Provide post-order customer service to business clients Manage 50–60 contacts per shift in a fast-paced environment Resolve issues related to deliveries, product issues, and service logistics Listen actively and offer customer-specific solutions Escalate recurring or syst...

Remote Customer Service Remote with VIPdesk

11Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Customer Service Remote with VIPdesk

Role Overview VIPdesk Connect, a certified B-Corp and women-owned company known for prioritizing employee satisfaction and delivering "more human" customer service experiences, is seeking motivated professionals for Customer Service positions. This role, primarily focused on Brand Ambassadors, involves delivering exceptional customer service through phone, email, chat, and social media interactions. Candidates will represent globally recognized brands, demonstrating professionalism, empathy, and enthusiasm. The positions are fully remote, supporting a collaborative, technology-driven work environment. Brand Ambassadors at VIPdesk Connect play a crucial role in maintaining brand loyalty through personalized, effective customer interactions. Team members are expected to troubleshoot and ...