Alorica Archives - Jobs For Work from home Moms

Role Overview Alorica is seeking a dedicated Customer Service Representative for a full-time, remote position based in the United States. In this role, the selected candidate will be responsible for addressing customer inquiries, resolving issues related to products and services, and providing comprehensive support. The representative will serve as the first point of contact for customers and play a critical role in ensuring that every interaction aligns with the company’s high standards of customer service. Key responsibilities include: Assisting customers with concerns related to product or service usage Documenting call-related information for auditing and reporting purposes Maintaining and updating customer records Promoting additional or enhanced services as appropriate...

Role Overview The position involves assisting customers with issues related to products or services, ensuring concerns are addressed efficiently, and providing necessary support. Responsibilities include documenting call details for auditing, updating customer information, and offering enhanced service options when appropriate. This full-time role is conducted entirely from a private residence, where specific technical requirements must be met. Qualifications and Requirements Minimum education: High school diploma or GED Prior customer service experience is considered an advantage Proficient computer navigation skills and familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Strong listening and comprehension abiliti...

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Customer Experience Agent Work At Home with Alorica

Remote Healthcare Customer Service Representative with Alorica