Remote e-Live Verification Phone Agent Part-Time with U-Haul
Remote e-Live Verification Phone Agent – Part-Time
U-Haul is inviting applications for a remote position that focuses on live verification of customers opting to rent through its Truck Share 24/7 program. The role requires agents to verify and approve rental dispatches while interacting with customers via phone and chat.
Role Overview
The role involves handling inbound calls, making outbound calls, and interacting with customers via digital chat. The primary function is to review customer information, ensure compliance with rental standards, and facilitate the rental process through the U-Haul app. Key responsibilities include:
Reviewing Rental Sessions: Agents claim and verify sessions for customers using the Truck Share 24/7 service.
Ensuring Compliance: Verifying that each se...