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Remote Sales Support Representative 2 with Humana

1May

By Working MomNo Comments

Health, Healthcare, Job Posting, Sales Representative

Remote Sales Support Representative 2 with Humana

Role Overview Humana's Sales Support Representative 2 sits at a critical intersection within one of the country's largest health insurance organizations — serving as the backbone of support for the selling agents who enroll members in Humana's plans. This is not a passive desk role. It demands responsiveness, adaptability, and a genuine investment in the agent experience. "With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us." In practice, the role means handling a high volume of inbound and potential outbound calls from both internal and external selling agents. The scope of those conversations spans pre-enrollment inquiries, compliance verification (covering con...

Medicare Inbound Contacts Representative (Remote) – Full-Time Opportunity with Humana

Humana is hiring a Medicare Inbound Contacts Representative 2 for a full-time remote position available across 49 locations. The role supports Medicare members by responding to incoming telephone, digital, and written inquiries in a high-volume contact center. Representatives handle complex benefit questions, work to resolve issues or provide a clear pathway to resolution, and document interactions. The role includes escalation of unresolved grievances and requires interpreting departmental policies while meeting defined quality expectations. The environment is fast-paced and may be stressful at times, with 40+ inbound calls daily. Qualifications and Requirements Required Qualifications 2 years of customer service experience Demonstrated experience providing strong customer...

Remote Medical Coding Auditor with Humana

Role Overview A well-known healthcare company, Humana, is seeking a Medical Coding Auditor to review and validate medical claims for accuracy and compliance with coding guidelines such as ICD-10-CM, CPT, and HCPCS. Working remotely and full time, this professional will verify the alignment of codes with clinical documentation, identify appropriate claim payment procedures, and support the accuracy of provider contract payments. The individual in this position will also conduct peer reviews, respond to internal queries for medical information, and follow established protocols to ensure data integrity. Qualifications and Requirements CPC, COC, CCS, ROCC, RHIA, or RHIT certification with at least 3 years of post-certification experience Minimum of 3 years of recent experience in Out...