Remote Sales Support Representative 2 with Humana
Role Overview
Humana's Sales Support Representative 2 sits at a critical intersection within one of the country's largest health insurance organizations — serving as the backbone of support for the selling agents who enroll members in Humana's plans. This is not a passive desk role. It demands responsiveness, adaptability, and a genuine investment in the agent experience.
"With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us."
In practice, the role means handling a high volume of inbound and potential outbound calls from both internal and external selling agents. The scope of those conversations spans pre-enrollment inquiries, compliance verification (covering con...
