Remote Healthcare Customer Service Representative
Role Overview
A leading Fortune 5 organization is seeking a Healthcare Customer Service Representative to handle inbound calls from healthcare providers and medical offices. In this role, individuals will address questions regarding prior authorizations, collaborate with colleagues to resolve issues, and uphold service-level standards. Successful candidates will demonstrate strong attention to detail, clear communication skills, and a dedication to delivering an exceptional customer experience.
Qualifications and Requirements
Minimum of one year in a customer service role
Familiarity with Windows or Microsoft applications
High-volume call center experience preferred
Prior exposure to healthcare processes (insurance, benefits, prescriptions) is a plus
High School Diploma ...