Are you the kind of storyteller who knows precisely which phrase will spark curiosity, drive clicks, and strengthen a brand? Alorica’s marketing team is searching for a Content Strategist / Copywriter who can shape and elevate our voice across every channel. If you’re passionate about transforming complex ideas into clear, engaging messages—and eager to join a company that prizes creativity and impact—read on.
Role Overview
In this role, you’ll be Alorica’s in-house wordsmith and architect of content strategy. From websites and email campaigns to social media posts, paid ads, and blog articles, you’ll create copy that resonates with prospects at every stage of their journey. You’ll partner with marketing managers to turn data-rich insights from our analytics and AI services into succinct, persuasive messaging. Every piece of content you produce will align with Alorica’s mission—making lives better, one interaction at a time.
Qualifications and Requirements
- Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Experience: Minimum five years as a content strategist and/or copywriter, ideally within BPO, tech, or similarly fast-paced industries.
- Buyer’s Journey Expertise: Proven track record of crafting messages tailored to awareness, consideration, and decision stages.
- Channel Savvy: Hands-on knowledge of email marketing, owned and paid social media, account-based marketing (ABM), plus fundamentals of SEO and SEM.
- Collaboration: A naturally collaborative mindset—comfortable gathering input from stakeholders, refining drafts, and championing the end user’s perspective.
- Agility: Able to juggle multiple projects, deadlines, and priorities while maintaining consistency in tone, style, and brand alignment.
Compensation and Benefits
- Alorica offers a competitive salary that reflects your expertise, along with a benefits package designed to foster your well-being and professional growth:
- Comprehensive medical, dental, and vision coverage
- 401(k) plan with company match
- Generous paid time off, holidays, and sick leave
- Tuition reimbursement and ongoing training opportunities
- Flexible, remote-friendly work policies
- Employee assistance programs and wellness resources
Career Growth and Company Culture
Over 70% of Alorica’s leaders began their journeys in entry- or mid-level roles—and many were promoted from within. You’ll have access to structured leadership programs, cross-functional projects, and mentorship that accelerate your development. Beyond the day-to-day, you can join our award-winning non-profit initiative, Making Lives Better with Alorica (MLBA), contributing to community-focused projects that reflect our values.
About Alorica
Operating in 18 countries and serving clients across diverse industries, Alorica is a global leader in customer experience. We invest in technology, training, and a culture of innovation to ensure every interaction leaves a positive mark. If you’re ready to craft the next chapter of our brand story—and your own—apply now and help us make lives better, one message at a time.
Interested? Apply today to join Team Alorica as our next Content Strategist / Copywriter!