Bilingual

Role Overview This contract position involves delivering customer service assistance to healthcare card users. Primary responsibilities include responding to inbound phone calls, and potentially handling chat and email inquiries, to address various customer needs. Work is performed remotely, and contractors must supply their own computer equipment and adhere to specified technology requirements. Qualifications and Requirements Fluent in both Spanish and English with strong verbal and written communication skills Prior experience in customer service Ability to handle inquiries professionally, with attention to detail Quiet, distraction-free workspace Personal computer (Windows 10 or Windows 11) with at least 8GB RAM Wired USB headset with microphone High-speed w...