Technical Support Archives - Jobs For Work from home Moms

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

21Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

As a Technical and Customer Experience Advisor, you’ll serve as the friendly voice for a leading telecommunications provider, guiding customers through smartphone, tablet and computer issues while also handling account questions, enrollments, cancellations and billing disputes. Each inbound call is an opportunity to turn frustration into satisfaction—using active listening, clear explanations and your technical toolkit to resolve issues efficiently from your home office. Qualifications and Requirements This full‑time role (32–40 hours/week) demands disciplined adherence to schedule, strong multitasking skills and empathy for customers in conflict situations. Key requirements: Age 18+ with high school diploma or equivalent Clean criminal background check Reliable attendance for...

Remote Technical Support Specialist – Certara

5Jul

By Working MomNo Comments

Customer Service Representative, Remote, technical support, Work from Home

Remote Technical Support Specialist – Certara

Certara is hiring for the position of Technical Support Specialist, a critical role providing customer-facing technical support and documentation for Certara’s software products. This specialist will deliver Tier-1 and Tier-2 support, train users on software platforms, troubleshoot technical issues, and write clear technical documentation. Collaboration with product development teams and proactive communication with customers are key aspects of the job. The position is open to candidates located on the U.S. West Coast or those willing to work Pacific Time Zone hours (1:00–9:00 PM PT). Qualifications and Requirements Candidates should demonstrate a combination of technical expertise, customer service skills, and regulatory awareness. Essential qualifications include: Bachelor’s degre...

Work from Home Remote Tech Support Hotline Agent with Adecco

16Mar

By Working MomNo Comments

Remote, technical support, Work from Home

Work from Home Remote Tech Support Hotline Agent with Adecco

Adecco is seeking a Tech Support Hotline Agent to work remotely in Newark, New Jersey. The position is classified as a contract or temporary role with a competitive pay rate of $17 per hour. The primary responsibility of this role is to provide operational product support for a diverse range of stakeholders. The selected candidate will assist consumers, end-users, installers, engineers, sales distributors, dealers, and builders by addressing inquiries related to product features, installation, usage, troubleshooting, and maintenance. In addition, the role involves providing technical troubleshooting and diagnostic support to qualified Service Centers and Technicians. The position requires efficient communication of technical information and proper documentation of support processes. Quali...

Support.com is Hiring Work from Home Personal Technology Experts

25Nov

By Working MomNo Comments

Customer Service Representative, Work from Home

Support.com is Hiring Work from Home Personal Technology Experts

According to their web site, Support.com provides remote customer support for companies like Staples, Comcast, Office Depot, UpLink, Mural, OfficeMax, SuddenLink, and Carbonite. From job postings on Indeed.com, it appears that many of their work from home positions pay between $10 and $11 per hour. Glassdoor reported salaries for Personal Technology Experts range from $10 to $15 per hour. The job description says that you will be provided with the training that you need for the position. One of the things you will be responsible for doing is the identification and removal of Malware and Viruses. You can find out more about the position and apply visit the Support.com jobs page.

Apple Hiring For At Home Advisors Throughout the Country

1May

By Working MomNo Comments

Customer Service Representative, Work from Home

Apple Hiring For At Home Advisors Throughout the Country

With the popularity of the Apple device, you or someone you know owns one. Well, Apple is looking for At Home Advisors throughout the country. In this position you engage in customer service and technical support. If you do get hired, there are 5 to 6 weeks or training required for the position, There are listings for specific cities throughout the United States, but the description for the listing says: This is a work from home position and we can consider candidates from cities across the US - you do not need to live in the city this is posted in to be considered. So if you live in a city that is not listed you can still apply. Visit the Apple website to find out more about the At Home Advisor position,