Work from Home Archives - Jobs For Work from home Moms

CVS Health Inbound/Outbound Queue Associate — Fully Remote (Customer Care)

25Oct

By Working MomNo Comments

Customer Service Representative, Medical, Remote, Work from Home

CVS Health Inbound/Outbound Queue Associate — Fully Remote (Customer Care)

CVS Health seeks an Inbound/Outbound Queue Associate to operate within a fast-paced service environment where accuracy and attentive communication are central. The position supports the quality and effectiveness of healthcare services by managing both inbound and outbound interactions, guiding members and partners through established processes, and maintaining service standards across a high volume of daily contacts. Qualifications and Requirements Required 1+ year of call center experience. 1+ year of medical/healthcare experience. 1+ year of data entry experience. High school diploma or G.E.D. Preferred 2–4 years of experience as a medical assistant, office assistant, or other medical role. Strong customer service skills, including proactive issue identificatio...

Customer Experience Agent – Work From Home with Alorica

3Oct

By Working MomNo Comments

Customer Service Representative, Work from Home, Work From Home Careers

Customer Experience Agent – Work From Home with Alorica

This position is designed for individuals who enjoy solving problems and guiding others through challenges. As part of Alorica’s virtual team, agents respond to customer inquiries, troubleshoot issues, and document interactions to ensure accuracy. The role isn’t limited to answering questions—representatives also have opportunities to suggest new or upgraded services when appropriate, helping customers get the most from what they already use. Qualifications and Requirements High school diploma or GED. Customer service experience is helpful but not required; training is provided. Strong computer navigation abilities and familiarity with Microsoft Word and Excel. Clear written and verbal communication; professionalism, attentiveness, and patience. Private, quiet at-home wor...

Remote Patient Experience Service Representative with Midi Health

26Aug

By Working MomNo Comments

Customer Service Representative, Medical, Remote, Work from Home

Remote Patient Experience Service Representative with Midi Health

Midi Health is hiring a Patient Experience Service Representative to support its fully remote team. The position plays a central role in connecting patients with clinicians and internal staff, guiding them from scheduling to billing with professionalism and care. Day-to-day work includes: Serving as the first point of contact for patients, primarily by phone Handling both inbound and outbound calls related to scheduling, billing, and support Addressing escalated or sensitive concerns with discretion and empathy Recording interactions in Zendesk and the Electronic Health Record (EHR) system Coordinating across departments to ensure the timely resolution of issues Sharing feedback to help improve the overall patient journey This role requires comfort in a digital-fi...

Mutual of Omaha – Disability Income Benefit Claim Specialist (Remote)

30Jul

By Working MomNo Comments

Remote, Work from Home

Mutual of Omaha – Disability Income Benefit Claim Specialist (Remote)

A Disability Income Benefit Claim Specialist at Mutual of Omaha oversees every phase of disability claims, ensuring prompt and precise determinations from initial notification through resolution. This specialist evaluates eligibility, interprets contract provisions, remains vigilant against potential fraud, and collaborates with medical professionals and employers. By combining analytical rigor with clear, professional communication, they help safeguard both the company’s financial integrity and the customer’s experience. Qualifications and Requirements Proven experience in disability claims processing, including a working knowledge of insurance contracts, medical terminology, and relevant federal/state regulations. Strong analytical and critical thinking abilities to assess fin...

Remote Inbound Customer Service Representative with Afni

29Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Inbound Customer Service Representative with Afni

Joining Afni as an Inbound Customer Service Representative means becoming the frontline ally for a regional health plan’s service providers. From doctor’s offices to hospitals and labs, you’ll handle incoming calls with empathy and precision—researching and resolving claim-status questions, updating notes, and guiding callers through any related issues. This fully remote position demands clear communication and an unwavering commitment to problem-solving, all while navigating multiple systems seamlessly. Qualifications and Requirements Communication & Listening: You excel at building rapport, even when conversations are challenging, and you stay composed under pressure. Technical Agility: Comfortable toggling between internal databases and telephony platforms to pull up claim ...

Remote Licensed Customer Service Representative with Foundever

24Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Licensed Customer Service Representative with Foundever

Joining Foundever as a Licensed Customer Service Representative means partnering with one of the nation’s largest insurance providers to guide policyholders through questions, claims and policy details. You’ll draw on your empathy and problem‑solving skills to ensure each interaction leaves customers feeling heard and supported. All licensure requirements—including training, testing fees and state insurance exam preparation—are handled by the company, so you can focus on mastering your new craft from day one. Qualifications and Requirements Ideal candidates bring at least a high school diploma or GED equivalent, along with one to two years of related work experience—customer service, call center or insurance support roles are all strong foundations. You must be 18 or older, able to devot...

Remote Healthcare Customer Service Representative with Teleperformance

22Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Healthcare Customer Service Representative with Teleperformance

In this fully remote role, the Healthcare Customer Service Representative acts as TP’s frontline contact for clients seeking support. Day to day, representatives engage with customers via phone, email, chat and social media, offering clear answers, de‑escalating difficult situations and, when appropriate, guiding callers toward additional services. Meticulous tracking of each interaction ensures data integrity for auditing and continuous improvement. While based at home, you’ll collaborate closely with a virtual team, sharing insights that shape more innovative responses. This position is available only to candidates residing and authorized to work in one of the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM,...

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

21Jul

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Technical and Customer Experience Advisor – Work From Home (US) with Transcom

As a Technical and Customer Experience Advisor, you’ll serve as the friendly voice for a leading telecommunications provider, guiding customers through smartphone, tablet and computer issues while also handling account questions, enrollments, cancellations and billing disputes. Each inbound call is an opportunity to turn frustration into satisfaction—using active listening, clear explanations and your technical toolkit to resolve issues efficiently from your home office. Qualifications and Requirements This full‑time role (32–40 hours/week) demands disciplined adherence to schedule, strong multitasking skills and empathy for customers in conflict situations. Key requirements: Age 18+ with high school diploma or equivalent Clean criminal background check Reliable attendance for...

Remote SBA Credit Analyst with U.S. Bank

16Jul

By Working MomNo Comments

Banking and Finance, Remote, Work from Home, Work From Home Careers

Remote SBA Credit Analyst with U.S. Bank

Embedded within U.S. Bank’s Credit Underwriting & Lending division, the SBA Credit Analyst evaluates new, renewal and extension loan requests backed by the Small Business Administration. Drawing on detailed financial statements, market data and borrower histories, the analyst identifies potential risks and proposes credit actions that align with both SBA guidelines and the bank’s risk appetite. Leveraging specialized software tools, they compare various lending scenarios before recommending or approving credit extensions, all while helping to fuel growth in communities across the country. Qualifications and Requirements Bachelor’s degree in finance, economics, accounting or equivalent work experience, plus six or more years in credit analysis Proficiency with SBA Standard Oper...

Remote Customer Success Advocate I with Lumen

14Jul

By Working MomNo Comments

Remote, Work from Home

Remote Customer Success Advocate I with Lumen

The Customer Success Advocate I is charged with guiding small and medium‑sized businesses through each phase of their Lumen journey—onboarding, adoption, billing and renewal—ensuring they achieve meaningful outcomes with their existing solutions. Working remotely across the United States, this customer‑facing position blends data analysis and relationship management, empowering clients to self‐serve while flagging opportunities for deeper partnership. By interpreting usage metrics and health indicators, the Advocate helps clients overcome roadblocks, drive value realization and ultimately secure renewals. Qualifications and Requirements To excel in this role, candidates must demonstrate: Customer Success or Account Management Experience: Minimum of two years supporting enterprise or...