CVS Health Archives - Jobs For Work from home Moms

CVS Health Inbound/Outbound Queue Associate — Fully Remote (Customer Care)

25Oct

By Working MomNo Comments

Customer Service Representative, Medical, Remote, Work from Home

CVS Health Inbound/Outbound Queue Associate — Fully Remote (Customer Care)

CVS Health seeks an Inbound/Outbound Queue Associate to operate within a fast-paced service environment where accuracy and attentive communication are central. The position supports the quality and effectiveness of healthcare services by managing both inbound and outbound interactions, guiding members and partners through established processes, and maintaining service standards across a high volume of daily contacts. Qualifications and Requirements Required 1+ year of call center experience. 1+ year of medical/healthcare experience. 1+ year of data entry experience. High school diploma or G.E.D. Preferred 2–4 years of experience as a medical assistant, office assistant, or other medical role. Strong customer service skills, including proactive issue identificatio...

Remote Senior Claims Benefit Specialist with CVS Health

8Jul

By Working MomNo Comments

Health, part-time, Work from Home

Remote Senior Claims Benefit Specialist with CVS Health

CVS Health is seeking a Senior Claims Benefit Specialist to join its Customer Care team in a fully remote capacity, available in multiple U.S. states. This role offers an opportunity to contribute to the company’s mission of delivering connected, convenient, and compassionate healthcare. Role Overview The Senior Claims Benefit Specialist is responsible for reviewing and adjudicating complex and sensitive medical claims in compliance with CVS Health’s processing guidelines. The position serves as a subject matter expert, offering guidance and training to junior staff while resolving advanced claim issues. In addition to claims adjudication, the role includes handling inquiries, overseeing daily work distribution among team members, and ensuring adherence to compliance standards and compan...

Remote Healthcare Customer Service Representative

6Feb

By Working MomNo Comments

Customer Service Representative, Work from Home

Remote Healthcare Customer Service Representative

Role Overview A leading Fortune 5 organization is seeking a Healthcare Customer Service Representative to handle inbound calls from healthcare providers and medical offices. In this role, individuals will address questions regarding prior authorizations, collaborate with colleagues to resolve issues, and uphold service-level standards. Successful candidates will demonstrate strong attention to detail, clear communication skills, and a dedication to delivering an exceptional customer experience. Qualifications and Requirements Minimum of one year in a customer service role Familiarity with Windows or Microsoft applications High-volume call center experience preferred Prior exposure to healthcare processes (insurance, benefits, prescriptions) is a plus High School Diploma ...

Customer Service Representative – Must live within 50 miles of Tampa FL

6Feb

By Working MomNo Comments

Customer Service Representative, Work from Home

Customer Service Representative – Must live within 50 miles of Tampa FL

Role Overview A prominent opportunity has opened for a Customer Service Representative position located within a 50-mile radius of Tampa, Florida. The role involves engaging with members by addressing inquiries via telephone, internet, or written correspondence. Over a four-week paid training period (Monday–Friday, 8:30 a.m.–5:30 p.m. EST), new hires become familiar with company systems and procedures. After training, shifts may vary between 7 a.m. and 7:30 p.m. (EST) and could include weekends or holidays, reflecting the demands of a customer-centric organization. Qualifications and Requirements Required Skills: Customer service experience in a transaction-based environment such as a call center or retail setting. Preferred Skills: Trauma-informed care training ...