Customer Service Financial Customer Associate, Nebraska
Fidelity Investments is seeking a full-time Financial Customer Associate to assist workplace-investing customers, primarily from home. The work covers questions about 401(k) balances, withdrawals, loans, account maintenance, education and related resources. Service may be provided by voice or digital channels.The position begins with a 14-week training cohort. New associates move from basic customer calls to more complex conversations involving client 401(k) plans, then continue building their skills through day-to-day customer contact. Although classified as remote, the role may require approximately 0–25% onsite work. Applicants must live within 60 miles of the Greater Omaha area, including Lincoln, Nebraska. The schedule is 40 hours per week, Monday through Friday, with open availabilit...










