Tag: The Social Element

When there are social media posts, online inquiries from customers, and trouble tickets; companies need someone that will be the voice of their brand and respond to their customers’ needs in a short amount of time. Sometimes they do this by having in-house employees that is designated to handle all of these tasks, but other times they may contract out the positions and have all the assignments completed by third party individuals. Because of the strong need to engage with customers online, many companies are hiring work from home moderators that will engage with their customers in this 24-7 business world. Companies include ModSquad Modsquad hires independent contractors to provide a variety of customer service and moderation tasks. You are hired as an independent contractor – not a dir...