Customer Service Representative – Remote – San Antonio(One Touch Direct)
OneTouch Direct is hiring a remote Customer Service Representative to support customers with product- and service-related questions. Although the position is remote, applicants must live in the San Antonio area to be considered.
The role involves handling customer interactions through phone, email, and chat. Representatives are expected to respond promptly, provide accurate information, and resolve issues when possible. Some situations may require order changes, returns, or escalation to senior staff. The position also includes sharing observations that could help improve service operations.
Qualifications and Requirements
Applicants must have a high school diploma or equivalent. Prior customer service experience is preferred, particularly one to two years in a similar role.
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