remote Archives - Page 6 of 8 - Jobs For Work from home Moms

Bilingual Spanish/English Insurance Customer Service Representative with Foundever

5Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Bilingual Spanish/English Insurance Customer Service Representative with Foundever

Role Overview Foundever is seeking a Bilingual Spanish/English Insurance Customer Service Representative to join its remote team. In this role, the selected candidate will provide customer support for one of the largest insurance providers in the United States. The position involves handling inbound customer inquiries, providing solutions, and navigating system tools to retrieve necessary information. As a virtual customer service agent, the candidate is expected to maintain a distraction-free workspace and adhere to strict guidelines during training and work hours, including the requirement for a quiet environment and a visible webcam presence. Key aspects of this role include: Providing reliable and compassionate customer support Using critical thinking to assess inquiries an...

Remote Client Experience Representative I with Unum

4Mar

By Working MomNo Comments

Customer Service Representative, Healthcare, Insurance Industry, Remote, Work from Home

Remote Client Experience Representative I with Unum

Unum, a leading provider of employee benefits, is seeking a Client Experience Representative I. This role is essential in delivering reliable, knowledgeable, and responsive service to plan administrators, brokers, and field partners. The position supports Unum’s objective of ensuring customer satisfaction and operational efficiency across multiple products and services. Role Overview The Client Experience Representative I serves as the primary point of contact for in-force service inquiries. The role is designed for advanced front-line service professionals who demonstrate a deep understanding of voluntary benefits and group administration. Key responsibilities include: Managing customer relationships and addressing service inquiries across various channels such as telephone, email,...

Customer Experience Agent Work At Home with Alorica

3Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Customer Experience Agent Work At Home with Alorica

Role Overview Alorica is seeking a dedicated Customer Service Representative for a full-time, remote position based in the United States. In this role, the selected candidate will be responsible for addressing customer inquiries, resolving issues related to products and services, and providing comprehensive support. The representative will serve as the first point of contact for customers and play a critical role in ensuring that every interaction aligns with the company’s high standards of customer service. Key responsibilities include: Assisting customers with concerns related to product or service usage Documenting call-related information for auditing and reporting purposes Maintaining and updating customer records Promoting additional or enhanced services as appropriate...

Workday Learning Administration Analyst with Nelnet

27Feb

By Working MomNo Comments

Careers, Remote, Work from Home

Workday Learning Administration Analyst with Nelnet

Role Overview Nelnet is seeking a Workday Learning Administration Analyst to provide expert administrative and technical support for its Workday Learning system within the NDS Training and Development team. The role involves managing system access requests, handling billing reports, and administering course content to ensure data integrity. Key responsibilities include designing and maintaining digital courses, monitoring system updates, analyzing data trends, and providing on-the-job training and support to internal customers. The successful candidate will lead projects, manage test scenarios, and ensure best practices are followed for efficient training administration. Qualifications and Requirements Education: Bachelor’s degree or equivalent work experience. Experience: Mi...

Remote Technical and Customer Experience Advisor with Transcom

21Feb

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Technical and Customer Experience Advisor with Transcom

Role Overview Transcom is seeking a Technical and Customer Experience Advisor to support a telecommunications client by handling inbound customer calls. In this role, the advisor will provide technical assistance for devices such as smartphones, tablets, and computers, answer product and service inquiries, troubleshoot technical issues, and resolve service-related questions. The position is remote, with work provided from home and includes necessary computer equipment and training. Qualifications and Requirements Candidates must be at least 18 years old and hold a high school diploma or equivalent. A successful criminal background check is required. Applicants should have: Strong computer skills, including the ability to type at least 30 wpm. Excellent written and verbal communi...

Remote Texas Inside Sales Representative with Verizon

18Feb

By Working MomNo Comments

Remote, Sales Representative, Telecommunications, Work from Home

Remote Texas Inside Sales Representative with Verizon

Role Overview: Verizon is recruiting an Inside Sales Representative based in Irving, Texas, to join their team. In this work-from-home role, the candidate will handle inbound and outbound calls, generate sales by promoting Verizon’s wireless services, and work in a commission-based environment. The position involves occasional in-person training and meetings at the Irving hub, with the expectation of working evenings, weekends, and holidays as needed. Qualifications and Requirements: Minimum of one year’s work experience and one year’s sales experience. Ability to work effectively in a commission-based sales environment. Availability to work evenings, weekends, and holidays. A dedicated home office located in Texas with a direct internet connection (minimum 25mbps via cable...

Mastering Remote Customer Service: Essential Skills for Work From Home Success

17Feb

By Working MomNo Comments

Customer Service Representative, Work from Home

Mastering Remote Customer Service: Essential Skills for Work From Home Success

Working from home as a customer service representative is a unique experience that blends flexibility with the challenge of connecting with people virtually. It’s not just about knowing your product or service inside out—it’s also about building relationships, managing your time, and staying positive even when things get hectic. Communication Skills That Shine First and foremost, clear communication is key. Whether you’re responding to emails, chatting with customers, or speaking over the phone, the ability to express yourself in a way that’s both friendly and clear makes all the difference. When you’re working remotely, you might miss out on the little cues you’d pick up in a face-to-face interaction, so it’s important to be extra thoughtful in your word choices. Keeping your tone warm ...

Remote Senior Customer Service Representative Optum (United Health)

17Feb

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Senior Customer Service Representative Optum (United Health)

Role Overview UnitedHealth Group is seeking a full-time Senior Customer Service Representative to join their Optum team. The role involves managing between 50 to 70 calls daily, addressing patient billing inquiries, processing payments, handling adjustments and refunds, and resolving complex billing issues. The position includes on-the-job training for six weeks and requires working flexible hours during specified Eastern Standard Time (EST) shifts. This remote opportunity also supports acting as a subject matter expert for team members while upholding HIPAA and compliance regulations. Qualifications and Requirements Required Qualifications: High school diploma, GED, or equivalent work experience. Minimum of 2 years’ experience in customer service, healthcare call centers, or me...

Remote Billing Representative with UnitedHealth Group

17Feb

By Working MomNo Comments

Healthcare, Remote, Work from Home

Remote Billing Representative with UnitedHealth Group

Role Overview UnitedHealth Group is seeking a Billing Representative to work remotely, supporting the billing process by gathering and verifying essential information to ensure accurate billing for clients, patients, and third-party insurances. The role involves handling customer inquiries via phone and correspondence, managing escalated situations, and maintaining detailed records while adhering to established performance standards. Qualifications and Requirements Education & Experience: High School Diploma/GED or equivalent work experience. Minimum of 1 year of experience in an office, administrative, clerical, or customer service role using phones and computers. Technical Skills: Proficiency with Microsoft Word, Excel, and Outlook. Familiarity with Wind...

Work from Home is Still Alive with Remote First Companies

16Feb

By Working MomNo Comments

Remote, Work from Home

Work from Home is Still Alive with Remote First Companies

Remote first companies have been around even before the COVID pandemic made working from home necessary. Those companies that adopted the work from home concept during that time have been rethinking it. Some have dropped it and requested that their employees return to the office full-time; federal employees under Donald Trump's administration, Amazon employees, and JPMorgan Chase employees are examples of those who have been told to return to the office 5 days a week. However, remote-first companies realize that there are some great benefits to having employees work remotely. It isn't just about avoiding commutes or saving on office space; it's about tapping into talent pools from around the globe and fostering a work culture that adapts to modern lifestyles. Take a typical r...