Remote Customer Contact Center Representative with IQVIA
IQVIA is currently hiring for the position of Customer Contact Center Representative. This full-time, remote role is open to individuals based in the Eastern and Central U.S. time zones. In partnership with a global biopharmaceutical client, the representative will serve as a frontline liaison for patients and healthcare providers, offering customer service and support for patient access programs and product inquiries.
This position is ideal for those with previous contact center experience and a strong interest in contributing to healthcare service delivery. The role includes inbound and outbound communication across various platforms including phone, chat, and email. Representatives will also be responsible for accurate documentation, compliance reporting, and emotional support for pa...