customer service Archives - Page 2 of 4 - Jobs For Work from home Moms

Remote Customer Service Agent with Uhaul

7Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Customer Service Agent with Uhaul

Role Overview U-Haul is currently seeking remote Customer Service Agents to provide high-quality support and personalized solutions for its customers. This role involves handling inbound calls, ensuring that each customer receives a seamless and satisfactory service experience—all from the comfort of a private home workspace. The position demands a commitment to a 40-hour work week with designated working hours between 12:00 PM and 8:30 PM Arizona time, including weekend and holiday availability. New hires will participate in a paid, two-week training program that uses a combination of instructor-led sessions, interactive activities, and e-learning modules via U-Haul University, ensuring that candidates are well-prepared to begin handling customer calls from their first week. Qualificati...

Remote e-Live Verification Phone Agent Part-Time with U-Haul

6Mar

By Working MomNo Comments

Customer Service Representative, part-time, Remote, Work from Home, Work From Home Careers

Remote e-Live Verification Phone Agent Part-Time with U-Haul

Remote e-Live Verification Phone Agent – Part-Time U-Haul is inviting applications for a remote position that focuses on live verification of customers opting to rent through its Truck Share 24/7 program. The role requires agents to verify and approve rental dispatches while interacting with customers via phone and chat. Role Overview The role involves handling inbound calls, making outbound calls, and interacting with customers via digital chat. The primary function is to review customer information, ensure compliance with rental standards, and facilitate the rental process through the U-Haul app. Key responsibilities include: Reviewing Rental Sessions: Agents claim and verify sessions for customers using the Truck Share 24/7 service. Ensuring Compliance: Verifying that each se...

Bilingual Spanish/English Insurance Customer Service Representative with Foundever

5Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Bilingual Spanish/English Insurance Customer Service Representative with Foundever

Role Overview Foundever is seeking a Bilingual Spanish/English Insurance Customer Service Representative to join its remote team. In this role, the selected candidate will provide customer support for one of the largest insurance providers in the United States. The position involves handling inbound customer inquiries, providing solutions, and navigating system tools to retrieve necessary information. As a virtual customer service agent, the candidate is expected to maintain a distraction-free workspace and adhere to strict guidelines during training and work hours, including the requirement for a quiet environment and a visible webcam presence. Key aspects of this role include: Providing reliable and compassionate customer support Using critical thinking to assess inquiries an...

Remote Client Experience Representative I with Unum

4Mar

By Working MomNo Comments

Customer Service Representative, Healthcare, Insurance Industry, Remote, Work from Home

Remote Client Experience Representative I with Unum

Unum, a leading provider of employee benefits, is seeking a Client Experience Representative I. This role is essential in delivering reliable, knowledgeable, and responsive service to plan administrators, brokers, and field partners. The position supports Unum’s objective of ensuring customer satisfaction and operational efficiency across multiple products and services. Role Overview The Client Experience Representative I serves as the primary point of contact for in-force service inquiries. The role is designed for advanced front-line service professionals who demonstrate a deep understanding of voluntary benefits and group administration. Key responsibilities include: Managing customer relationships and addressing service inquiries across various channels such as telephone, email,...

Customer Experience Agent Work At Home with Alorica

3Mar

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home, Work From Home Careers

Customer Experience Agent Work At Home with Alorica

Role Overview Alorica is seeking a dedicated Customer Service Representative for a full-time, remote position based in the United States. In this role, the selected candidate will be responsible for addressing customer inquiries, resolving issues related to products and services, and providing comprehensive support. The representative will serve as the first point of contact for customers and play a critical role in ensuring that every interaction aligns with the company’s high standards of customer service. Key responsibilities include: Assisting customers with concerns related to product or service usage Documenting call-related information for auditing and reporting purposes Maintaining and updating customer records Promoting additional or enhanced services as appropriate...

Remote Healthcare Customer Service Representative with Alorica

24Feb

By Working MomNo Comments

Customer Service Representative, Healthcare, Remote, Work from Home

Remote Healthcare Customer Service Representative with Alorica

Role Overview The position involves assisting customers with issues related to products or services, ensuring concerns are addressed efficiently, and providing necessary support. Responsibilities include documenting call details for auditing, updating customer information, and offering enhanced service options when appropriate. This full-time role is conducted entirely from a private residence, where specific technical requirements must be met. Qualifications and Requirements Minimum education: High school diploma or GED Prior customer service experience is considered an advantage Proficient computer navigation skills and familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Strong listening and comprehension abiliti...

Remote Technical and Customer Experience Advisor with Transcom

21Feb

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Technical and Customer Experience Advisor with Transcom

Role Overview Transcom is seeking a Technical and Customer Experience Advisor to support a telecommunications client by handling inbound customer calls. In this role, the advisor will provide technical assistance for devices such as smartphones, tablets, and computers, answer product and service inquiries, troubleshoot technical issues, and resolve service-related questions. The position is remote, with work provided from home and includes necessary computer equipment and training. Qualifications and Requirements Candidates must be at least 18 years old and hold a high school diploma or equivalent. A successful criminal background check is required. Applicants should have: Strong computer skills, including the ability to type at least 30 wpm. Excellent written and verbal communi...

Mastering Remote Customer Service: Essential Skills for Work From Home Success

17Feb

By Working MomNo Comments

Customer Service Representative, Work from Home

Mastering Remote Customer Service: Essential Skills for Work From Home Success

Working from home as a customer service representative is a unique experience that blends flexibility with the challenge of connecting with people virtually. It’s not just about knowing your product or service inside out—it’s also about building relationships, managing your time, and staying positive even when things get hectic. Communication Skills That Shine First and foremost, clear communication is key. Whether you’re responding to emails, chatting with customers, or speaking over the phone, the ability to express yourself in a way that’s both friendly and clear makes all the difference. When you’re working remotely, you might miss out on the little cues you’d pick up in a face-to-face interaction, so it’s important to be extra thoughtful in your word choices. Keeping your tone warm ...

Remote Senior Customer Service Representative Optum (United Health)

17Feb

By Working MomNo Comments

Customer Service Representative, Remote, Work from Home

Remote Senior Customer Service Representative Optum (United Health)

Role Overview UnitedHealth Group is seeking a full-time Senior Customer Service Representative to join their Optum team. The role involves managing between 50 to 70 calls daily, addressing patient billing inquiries, processing payments, handling adjustments and refunds, and resolving complex billing issues. The position includes on-the-job training for six weeks and requires working flexible hours during specified Eastern Standard Time (EST) shifts. This remote opportunity also supports acting as a subject matter expert for team members while upholding HIPAA and compliance regulations. Qualifications and Requirements Required Qualifications: High school diploma, GED, or equivalent work experience. Minimum of 2 years’ experience in customer service, healthcare call centers, or me...

Work from Home Customer Service Coordinator – Estates with Capital One

16Feb

By Working MomNo Comments

Banking and Finance, Customer Service Representative, Remote, Work from Home

Work from Home Customer Service Coordinator – Estates with Capital One

Role Overview This remote position, based in Richmond, Virginia, involves assisting customers through empathetic problem-solving and clear communication. The coordinator is expected to handle estate-related inquiries, exercise sound judgment, and manage time effectively to meet customer needs. Success in this role requires strong listening skills, attention to detail, and flexibility in adapting to changing processes. Qualifications and Requirements High school diploma, GED, or equivalent certification At least 1 year of customer service experience Private, secure workspace free from distractions Reliable private internet connection (cable or fiber) with sufficient download speeds Ability to operate effectively in a virtual environment, complying with internet security s...